Privacy Policy

Rapid Mission ("we", "us", "our") operates the website rapidmission.xyz. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Who We Are

Rapid Mission is an independent Australian gaming review and esports coverage platform. Our registered office is located at Level 4, 350 Collins Street, Melbourne VIC 3000, Australia (ABN 47 123 456 789). For privacy-related enquiries, contact us at [email protected].

2. Information We Collect

We collect personal information only when it is necessary to provide our services. The types of information we may collect include:

2.1 Information You Provide Directly

• Contact form submissions: name, email address, and message content when you use our contact form.
• Newsletter subscriptions: email address when you subscribe to our newsletter.
• Tournament registrations: team name, contact email, game title, and number of players when you register for an esports event.
• Contributor applications: name, email, writing samples, and gaming background when you apply to write for us.

2.2 Information Collected Automatically

• Usage data: pages visited, time spent on pages, referring URLs, and browser type collected via analytics tools.
• Device information: IP address, operating system, and screen resolution for technical optimisation.
• Cookies and similar technologies: as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming content updates (only with your consent).
• To process and manage tournament registrations.
• To improve our website content, user experience, and editorial coverage.
• To analyse website traffic and reader behaviour using aggregated, anonymised data.
• To comply with legal obligations under Australian law.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: for newsletter subscriptions and non-essential cookies.
• Contractual necessity: for tournament registration and contributor agreements.
• Legitimate interests: for website analytics and improving our services, balanced against your privacy rights.
• Legal obligation: where required by Australian law.

5. Cookies

We use cookies and similar tracking technologies on rapidmission.xyz. For detailed information about the cookies we use, their purpose, and how to manage your preferences, please read our Cookie Policy.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: trusted third-party providers who assist us in operating our website (e.g., email delivery services, analytics platforms), bound by confidentiality obligations.
• Tournament co-organisers: where you register for an event co-organised with a third party, we will inform you at the point of registration.
• Legal requirements: when required by law, court order, or governmental authority in Australia.
• Business transfers: in the event of a merger or acquisition, your information may be transferred to the successor entity, subject to the same privacy protections.

7. International Data Transfers

Some of our service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure the recipient handles it in a manner consistent with the Australian Privacy Principles, including through contractual obligations.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months. Tournament registration data is retained for up to 24 months following the event.

9. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under the Privacy Act 1988 (Cth) and applicable Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for newsletter communications at any time by clicking "unsubscribe" in any email.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

11. Children's Privacy

rapidmission.xyz is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites, including game publishers, esports organisations, and event venues. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

• Email: [email protected]
• Post: Privacy Officer, Rapid Mission, Level 4, 350 Collins Street, Melbourne VIC 3000, Australia
• Phone: +61 3 9000 1234 (Mon–Fri, 9am–5pm AEST)